Amazon Prime Video Features:. Download movies and TV shows on your Mac to watch anywhere, anytime. Access hundreds of thousands of movies and TV episodes you bought or rented including new release movies or the latest TV programming, with the ability to download titles for offline viewing. Enjoy exclusive Amazon Originals as well as popular movies and TV shows. Watch anytime, anywhere. Start your free trial. The Amazon Shopping app for Mac lets you shop millions of products and manage your Amazon orders from you Mac. Browse, shop by department, compare prices, read reviews, share products with friends, and check the status of your orders. I tried downloading amazon prime video in the App Store to my iPad mini. The app pops up but it won't let me download. I click on the get icon and it won't do anything. The get icon also appears light in color if you compare to other apps that I can actually download. Amazon Photos Unlimited Photo Storage Free With Prime: Prime Video Direct Video Distribution Made Easy: Shopbop Designer Fashion Brands: Amazon Warehouse Great Deals on Quality Used Products: Whole Foods Market America's Healthiest Grocery Store: Woot! Deals and Shenanigans: Zappos Shoes & Clothing: Ring Smart Home Security Systems eero.
There are massive TV series, movies, videos available for Amazon Prime members. It's very convenient to watch Prime videos but sometimes a few problems related to Amazon Prime Video occur on mobile phones, computers, and TVs. This article is about how to solve the Amazon Prime Video problems on different devices.
You May Like:
Part 1: Amazon Instant Video Streaming Problems
When you are watching movies on Amazon Prime Video, you may encounter the following problems: Amazon video is stuttering or lagging, the Prime video won't play, or the video keeps skipping. If you have these difficulties, here are some solutions toward issues on Android or iOS devices, computers, and TVs.
Fix Amazon Prime video streaming problems on PC/Mac
Meet minimum system requirements
If you want to play Amazon Prime Video on your computer web browser smoothly, make sure that your Internet connection meets minimum system requirements.
Compatible Operating SystemPC:
Windows 7 or newer
Mac: Mac OS 10.7 or newer
Google Chrome on Linux/UNIX operating systems is also supported.
Internet Connection
For Standard Definition (SD) videos: 900 Kbits/sec
For High Definition (HD) videos: 3.5 Mbits/sec
Check your web browser
There could be something wrong with the browser you are using to stream Amazon Prime videos. So try to use another web browser available on your computer. To watch Prime Video on your computer, it's great to use a browser that supports HTML5 web player. Supported browsers include:
Chrome (version 59 or newer)
Firefox (version 53 or newer)
Internet Explorer (version 11 or newer)
Microsoft Edge on Windows 10
Safari (version 10 or newer on Mac OS 10.12.1 or newer)
Download google voice app on mac. Opera (version 37 or newer)
Fix Silverlight issues
On Safari and some previous versions of Internet Explorer that doesn't support HTML5, you will have Microsoft Silverlight plugin installed in your browser to play Prime videos. Sometime, Silverlight may cause Amazon video streaming problems. To resolve Prime Video playback problems, you can fix it by clearing Silverlight application storage.
Step 1 Right-click the Prime video player window and select Silverlight.
Step 2 Click Application Storage tab and check Enable application storage.
Step 3 Then go to 'Website' column and choose http://g-ecx.images-amazon.com/.Click Delete.
You can now close your browser and try to stream the Amazon video again. If you're still experiencing streaming issues, go to Microsoft Support to uninstall and reinstall the Silverlight player.
Reset DRM licenses
Digital Rights Management (DRM) is an access control technology set by content owners. If your computer, monitor, or system settings get changes, some intermittent issues with DRM technologies may exist. So in order to resolve many video playback issues, resetting DRM Setting is the way to go. To manually reset DRM Settings on a Windows and Mac:
Step 1 Find the mspr.hds file on your computer.
Windows 7 and above: C:ProgramDataMicrosoftPlayReady
Windows XP: C:Documents and SettingsAll UsersApplication DataMicrosoftPlayReady
Mac: Macintosh HD/Library/Application Support/Microsoft/PlayReady
Step 2 Rename the mspr.hds file to anything else (For example: old_mspr.hds). Don't remove your mspr.hds file.
Solve video issues on iPhone/Android Phone
Restart your phone
Restart your iPhone or Android phone. After the phone reboots, open the Prime Video app and try to open the Amazon video again.
Check your internet connection
Poor Internet connection makes the Amazon videos buffering or not playing, so you want to make sure that your device is running on a stable network connection.
To play Prime video more smoothly, close other devices that are sharing an Internet connection with yours, such as your computer or the computer of your family.
Clear caches of Prime Video app (for Android devices)
If you are using an Android device with Prime video playback problem, you can try to clear cache of the app to fix the streaming problem.Open Settings on your device,Tap Apps(Application Manager) > Prime Video.Tap Clear Data > OK. Then you try to stream the Prime video and see if it is working now.
Reinstall the Prime Video app
If you still can't fix the video issues, you can try reinstalling the Prime Video app.
Reinstall Prime Video on Android Devices: Tap Settings > Apps (Application Manager) > Prime Video > Uninstall.Then reinstall Prime Video from Google Play store on your device.
Reinstall the Prime Video app on iOS Devices: Long-press the 'Prime Video' app icon until you see the 'x' that appears. Tap the 'x' beside Prime Video app icon and tap Delete.Then reinstall the Prime Video app from App Store.
Fix Prime Video Streaming issues on TV
Restart your TV
Download Amazon Prime Video Movies On Mac
You can restart the TV by plugging out and in the the power cord, or clicking Settings > Device > Restart.
Watch Amazon Video On Mac
Also, if you have trouble in playing 4K Ultra HD video, remember that 4K Ultra HD is only available on Amazon Fire TV (2nd or 3rd Generation).
Clear data for Prime Video app
With your remote, select Settings > Applications > Manage Installed Applications > Prime Video. Then click Force Stop > Clear Data. This will remove the data of Prime Video application on your TV and fix the Amazon video streaming problem.
Part 2: Amazon Prime Insufficient Bandwidth
When watching Amazon Prime video on TV, some users got 'Insufficient Bandwidth' message. But other videos on Netflix, YouTube, etc. are working just fine. Until now, no solid solution is provided by Amazon to address the problem, but users have posted the following solutions which they said have solved the 'Insufficient Bandwidth' problem on their TV.
Before anything else, make sure your internet connection has met the basic requirement of Amazon. For SD videos, it has to be 900 Kbits/sec and above; for HD videos, 3.5 Mbits/sec or above. Also Prime Video cannot stream via Virtual Private Network (VPN) or proxy connections.
1. Reboot your TV
2. Restart the Wi-Fi router. And also you may connect the TV to internet via Ethernet instead of Wi-Fi.
3. Clear Prime Video app data. On your TV, select Settings > Applications > Manage Installed Applications > Prime Video > Force Stop > Clear Data.
4. Update Prime Video app. Also, you want to get the latest version of the system software for your TV.
5. Contact Amazon support and see if they can help. You can directly go to Help> Need More Help > Contact Us on your TV.
Part 3: Amazon Error Code 1060
An Amazon Prime Video user posted his experience—'At random times during my movie, suddenly the screen goes blank and a little 'wait-for-it' circle appears and spins. Eventually, like anywhere from 2 to 15 minutes, the 'error 1060' message appears, along with 'retry' and 'cancel' buttons'.Amazon Error code 1060 is usually a low bandwidth issue. So the troubleshooting will be checking the internet connection of your device.
Disconnect other devices
Step 1 Restart the devices you are streaming Amazon videos with as well as your router. This will reset the Wi-Fi connection completely.
Step 2 Disconnect other devices that are using your network right now. And then see if the internet speed is fast enough for Amazon video.
If you have multiple wireless channels available, you may switch to a less used channel for the Amazon Prime video to stream smoothly.
Part 4: Amazon Error Code 9074
Amzon error 9074 is another error code that we could run into when streaming Amazon videos. Amazon hasn't officially explained neither why this error happen nor how to fix it. If you encounter the problem, you can try the common troubleshooting steps: restart the Prime Video app, upgrade the Amazon Prime Video app. (Refer to Part 1 for detailed explanation). If you still can't fix this issue, go to contact Amazon and wait for their solutions.
Amazon Prime Video on PC: Amazon Prime Video is a Free App, developed by the Amazon for Android devices, but it can be used on PC or Laptops as well. We will look into the process of How to Download and install Amazon Prime Video on PC running Windows 7, 8, 10 or Mac OS X.
The 'Amazon Prime Video' app, with which Prime customers can use the extensive range on the go, is now also available for free download from the Google Play Store. Photo gallery: Save the 100 Best Movies on Prime Instant Video Voucher: Save 20% on Amazon Coupons If you're a prime customer of Amazon, you can use the extensive Prime Instant Video offer for free and stream countless films and series. With the free 'Prime Video' app, you can also use the stream on the go and even download and view the content offline.
Prime Video APK: legally stream movies to Android
To use the app, you need of course an Amazon account with active Prime subscription. After you have installed the 'Prime Video' -App with the APK, you must log in to this account.
In the app itself you will find a user interface that is clearly based on the usual Amazon interface. Find personal referrals, Amazon-selected movies and series, the most popular posts, or even simple categories to help you quickly find a good movie.
It is also possible to make films and series offline available and so to use the offer abroad or on the road with poor network coverage. Simply select the movie you want, tap the 'Download' button instead of 'Watch Now' and wait for the video to download. Then you can start it in the menu under the tab 'My Downloads' offline – a real challenge to the competition of Netflix. The download to an SD card is also possible.
Conclusion: With the free 'Prime Video' app, you can use the extensive range of Prime Video on the go. Real killer feature is the offline playback, which enriched the service extremely and has been successfully implemented.
Note: This application requires Android OS 4.1 or higher. The download button will link you to the Google Play Store where you can install the software. Photo gallery: The 100 best movies on Prime Instant Video
Also Read: Discord Chat for Gamers on PC (Windows & Mac).
Download Links For Amazon Prime Video
How to Download: BlueStacks For PC
Download and Install Amazon Prime Video on PC
Reinstall the Prime Video app on iOS Devices: Long-press the 'Prime Video' app icon until you see the 'x' that appears. Tap the 'x' beside Prime Video app icon and tap Delete.Then reinstall the Prime Video app from App Store.
Fix Prime Video Streaming issues on TV
Restart your TV
Download Amazon Prime Video Movies On Mac
You can restart the TV by plugging out and in the the power cord, or clicking Settings > Device > Restart.
Watch Amazon Video On Mac
Also, if you have trouble in playing 4K Ultra HD video, remember that 4K Ultra HD is only available on Amazon Fire TV (2nd or 3rd Generation).
Clear data for Prime Video app
With your remote, select Settings > Applications > Manage Installed Applications > Prime Video. Then click Force Stop > Clear Data. This will remove the data of Prime Video application on your TV and fix the Amazon video streaming problem.
Part 2: Amazon Prime Insufficient Bandwidth
When watching Amazon Prime video on TV, some users got 'Insufficient Bandwidth' message. But other videos on Netflix, YouTube, etc. are working just fine. Until now, no solid solution is provided by Amazon to address the problem, but users have posted the following solutions which they said have solved the 'Insufficient Bandwidth' problem on their TV.
Before anything else, make sure your internet connection has met the basic requirement of Amazon. For SD videos, it has to be 900 Kbits/sec and above; for HD videos, 3.5 Mbits/sec or above. Also Prime Video cannot stream via Virtual Private Network (VPN) or proxy connections.
1. Reboot your TV
2. Restart the Wi-Fi router. And also you may connect the TV to internet via Ethernet instead of Wi-Fi.
3. Clear Prime Video app data. On your TV, select Settings > Applications > Manage Installed Applications > Prime Video > Force Stop > Clear Data.
4. Update Prime Video app. Also, you want to get the latest version of the system software for your TV.
5. Contact Amazon support and see if they can help. You can directly go to Help> Need More Help > Contact Us on your TV.
Part 3: Amazon Error Code 1060
An Amazon Prime Video user posted his experience—'At random times during my movie, suddenly the screen goes blank and a little 'wait-for-it' circle appears and spins. Eventually, like anywhere from 2 to 15 minutes, the 'error 1060' message appears, along with 'retry' and 'cancel' buttons'.Amazon Error code 1060 is usually a low bandwidth issue. So the troubleshooting will be checking the internet connection of your device.
Disconnect other devices
Step 1 Restart the devices you are streaming Amazon videos with as well as your router. This will reset the Wi-Fi connection completely.
Step 2 Disconnect other devices that are using your network right now. And then see if the internet speed is fast enough for Amazon video.
If you have multiple wireless channels available, you may switch to a less used channel for the Amazon Prime video to stream smoothly.
Part 4: Amazon Error Code 9074
Amzon error 9074 is another error code that we could run into when streaming Amazon videos. Amazon hasn't officially explained neither why this error happen nor how to fix it. If you encounter the problem, you can try the common troubleshooting steps: restart the Prime Video app, upgrade the Amazon Prime Video app. (Refer to Part 1 for detailed explanation). If you still can't fix this issue, go to contact Amazon and wait for their solutions.
Amazon Prime Video on PC: Amazon Prime Video is a Free App, developed by the Amazon for Android devices, but it can be used on PC or Laptops as well. We will look into the process of How to Download and install Amazon Prime Video on PC running Windows 7, 8, 10 or Mac OS X.
The 'Amazon Prime Video' app, with which Prime customers can use the extensive range on the go, is now also available for free download from the Google Play Store. Photo gallery: Save the 100 Best Movies on Prime Instant Video Voucher: Save 20% on Amazon Coupons If you're a prime customer of Amazon, you can use the extensive Prime Instant Video offer for free and stream countless films and series. With the free 'Prime Video' app, you can also use the stream on the go and even download and view the content offline.
Prime Video APK: legally stream movies to Android
To use the app, you need of course an Amazon account with active Prime subscription. After you have installed the 'Prime Video' -App with the APK, you must log in to this account.
In the app itself you will find a user interface that is clearly based on the usual Amazon interface. Find personal referrals, Amazon-selected movies and series, the most popular posts, or even simple categories to help you quickly find a good movie.
It is also possible to make films and series offline available and so to use the offer abroad or on the road with poor network coverage. Simply select the movie you want, tap the 'Download' button instead of 'Watch Now' and wait for the video to download. Then you can start it in the menu under the tab 'My Downloads' offline – a real challenge to the competition of Netflix. The download to an SD card is also possible.
Conclusion: With the free 'Prime Video' app, you can use the extensive range of Prime Video on the go. Real killer feature is the offline playback, which enriched the service extremely and has been successfully implemented.
Note: This application requires Android OS 4.1 or higher. The download button will link you to the Google Play Store where you can install the software. Photo gallery: The 100 best movies on Prime Instant Video
Also Read: Discord Chat for Gamers on PC (Windows & Mac).
Download Links For Amazon Prime Video
How to Download: BlueStacks For PC
Download and Install Amazon Prime Video on PC
Free property management software for mac. Download Emulator of your Choice and Install it by following Instructions given:
- As you have Downloaded and Installed Bluestacks Emulator, from Link which is provided above.
- Now, After the installation, configure it and add your Google account.
- Once everything is done, just open the Market(Play Store) and Search for the Amazon Prime Video.
- Tap the first result and tap install.
- Once the installation is over, Tap the App icon in Menu to start playing.
- That's all Enjoy!
That's it! For Amazon Prime Video on PC Stay tuned on Download Apps For PCfor more updates & if you face any issues please report it to us in the comments below.
